Business Consulting

Grow Your Business with Premier Management Consultancy

Our team is comprised of leading professionals who have a proven reputation for creating customer experience solutions that allow clients to sustainably increase the economic value of their company. We do this by working with you to transform your organization via our strategic consulting services, allowing you and your business to begin achieving your goals as quickly and effectively as possible. As one of the leading consulting companies, we have the expertise and skill needed to design and integrate solutions that are not only practical for your employees and your business, but effective at generating sustainable economic value.

Omni-Channel Design & Implementation

The age of the hyper-connected consumer has arrived. With simply the click of a button consumers can immerse themselves in a world of products and services that span the millions. This makes switching brands as simple as ever and gives them the freedom to write negative reviews at any point, a feature that can severely impact your success. Our management consultancy helps you create a sustainable omni-channel program that will encourage positive interactions between the customer and company. Now more than ever, the success of a company lies in its ability to access and implement strategic consultancy services that create omni-channel solutions for customers.

Corporate Strategic Consulting Services & Implementation

Designing a corporate strategy and implementing it to ensure business goals are achieved for the shareholders is often a difficult and complex task. Our expertise as strategy consultants is based on over 25 years of experience working with a diverse range of industries across the globe. Leveraging of our expertise will help you minimize any humps in your plans and accelerate the outcomes from your strategy.

Corporate Growth & Innovation

Meeting the current fast-paced and complex challenges of the marketplace to achieve sustainable growth has become a difficult task. Companies requiring sustainable growth need to have a robust and functioning innovation engine. HoRS has the expertise to help design a strategy and process to enable a company to have accelerated and sustainable market growth.

Business Process Mapping & Reengineering

The very foundation of any great customer experience is consistency. The fabric of consistency is your Standard Operating Procedures (SOPs) and processes. Many organisations have neglected their SOPs as a possible root- cause problem to the unhappiness created for their customers. Our management consultancy services and expertise in customer experience has enabled us to reengineer and streamline processes and procedures for companies on a global basis. The result has seen a major uplift in customer satisfaction and corporate profitability.